Monthly Archives: March 2020

Smart911 Fact Sheet

What is Smart911?

Smart911 is a service that allows residents to create a free Safety Profile for their household that includes any information they want 9-1-1 and first responders to have in the event of an emergency. Then, when anyone in that household dials 9-1-1 from a phone associated with their Safety Profile, their profile is immediately displayed to the 9-1-1 call taker providing additional information that can be used to facilitate the proper response to the proper location. At a time when seconds count, Smart911 provides details that could impact response the second an emergency call is placed, which could be the difference between life and death.

How can I sign up?

You can sign up for Smart911 at www.smart911.com and create a Safety Profile for your household to give 9-1-1 valuable information about yourself, family members, your home, pets and even vehicles that will display automatically on the 9-1-1 call taker’s screen when you make an emergency call. It’s private and secure and you control what information is in your profile. These details can save seconds or even minutes during an emergency.

Information Handout About “Stay at Home” Order

  • Takes effect March 21st at 5pm until april 7th
  • Essential stores and businesses will still be open
  • You can go outside but continue to practice social distancing
    • 6 feet distance from others
    • No groups larger than 10 people

Important numbers and resources

Chicago department of public health

  • Call 312-746-4835 for updates or visit their website (1, 2) to sign up for email updates.

State of illinois coronavirus response (faq)

  • Call 800-889-3931 with any health related questions
  • Text your zip code to 888777 for updates sent directly to your cell phone

Always feel free to reach out to 19th district community policing office with any questions: